Our awards

Award Winning Travel Insurance Provider

We are proud to be recognised for coverage, and strong service. Industry awards reflect our focus on value for money, price and premium that support travellers when unexpected events happen. Our New Zealand based team works to keep travellers safe with cancellation support, and cover for luggage, theft and accident needs. Each award shows our drive to offer clear options, fair cost and real peace and safety for SCTI customers.

 

MoneyHub Editor’s Choice Awards

  • 2026 - Favourite Travel Insurer, Favourite Travel Insurer for Over 70s, Favourite Travel Insurer for Pre-Existing Conditions

Reader's Digest Trusted Brands

  • 2023-2026 - Winner for travel insurance category

Reader's Digest Quality Service Awards

  • 2026, 2025, 2024, 2023, 2022, 2021, 2020 - Gold winner for travel insurance category
  • 2019 - Silver winner for travel insurance category

Canstar Star Rating Awards

  • 2025, 2024, 2023, 2022, 2020, 2019, 2018, 2017 - Outstanding Value International Travel Insurance
  • 2025, 2024, 2023, 2022 - Outstanding Value Seniors Travel Insurance
  • 2025, 2024 - Outstanding Value Cruise Travel Insurance
  • 2022, 2017 - Outstanding Value South Pacific Cruise Travel Insurance
  • 2025, 2017 - Outstanding Value Trans-Tasman Travel Insurance

For more details visit the Canstar website.

International Travel & Health Insurance Journal Awards

  • 2024 - Finalist for International Travel and Health Insurer of the Year 
  • 2023 - Finalist for International Travel and Health Insurer of the Year 
  • 2022 - International Travel and Health Insurer of the Year 

GCC Certification

  • ISO/IEC 27001:2022 Certification Mark

Mumbrella Travel Awards

  • 2022 – Finalists for the Travel Marketing Team of the Year

ANZIIF New Zealand Insurance Industry Awards

  • 2022 – Finalists for Excellence in Workplace Diversity and Inclusion
  • 2022 – Finalists for Claims Team of the Year
 

New Zealand Rainbow Excellence Awards

  • 2022 – Finalists for Z Energy SME Rainbow Inclusivity Award
  • 2022 – Finalists for ASB Emerging Award

Diversity Awards NZ

  • 2022 – Highly Commended in Inclusive Workplace

 

Feefo Awards

  • 2021 – Winner of Trusted Service Awards

Plain English Awards

  • 2021 – Winner for Best Legal Document

Sitecore Experience Awards

  • 2021 – Honourable mention for Best Digital Experience Transformation
These awards highlight how our coverage and insurance policies support real travellers in real events. Customers rely on clear options, fair prices and premium service backed by strong provider standards. We focus on cover and support for unexpected situations. This recognition shows our drive to keep cost simple and give travellers peace of mind wherever they go.