TravelCare 

Care that travels with you 

Wherever your journey takes you, TravelCare is designed to support you along the way, with simple, practical benefits that give you confidence to keep moving. From the moment you purchase SCTI Travel Insurance, our focus is on helping make travel smoother, more supported, and easier to navigate when plans don’t go exactly as expected.  

Start with TravelCare Delay Assist 

Flight delays can happen, and when they do, a little extra support can go a long way. 

TravelCare Delay Assist is a benefit included in SCTI International Comprehensive Single Trip policies, providing a $50 digital voucher when your flight is registered within the required timeframe (at least 24 hours before the scheduled departure) and is delayed by 2 hours or more (within 24 hours of the scheduled departure), providing a practical benefit to you during your trip or when you return home. 

Explore TravelCare Delay Assist 

*TravelCare Delay Assist is a benefit included within your SCTI International Comprehensive Single Trip policy. You must register your eligible flight details at least 24 hours before the scheduled departure.  A delay must meet the minimum threshold (2 hours or more) to trigger benefits, and occur within the 24-hour period prior to its scheduled departure time. Customers will be notified via the SMS and email address provided during registration. Customers can register up to 10 flights for a maximum of 8 travellers who must be named on the policy. Customers will need to have activated roaming or have access to Wi-Fi to receive an SMS and/or email. Please read the TravelCare Delay Assist Endorsement.

**Digital vouchers entitlement is per person on the policy subject to a total policy limit of $800. Individual vouchers are not issued.